Contact & Technical Support
Our engineering and data integration team is ready to assist you in configuring your cross-channel data pipeline and real-time synchronization.
Verified Email
[email protected]Supported Platforms
Direct Technical Support
Centralized Help Desk
Dedicated support for API connection, Google Sheets synchronization, and data reporting inquiries via our official verified email [email protected].
Official Support Channel
Our primary channel for connection configuration, pipeline troubleshooting, and data source integration requests.
Service & Engineering Commitments
DataCooker delivers automated marketing reporting and multi-platform synchronization into spreadsheets with high data integrity and security.
Fully cloud-native scheduled reporting pipelines.
Direct technical consultation via dedicated engineering email.
Online Support Request
TICKET-DIRECTProvide your details or sync requirements below so our engineering team can assist you directly.
Quick FAQ
Answers to frequently asked questions about integrations, setup time, and data protection.
How fast is the setup?
Under 3 minutes to authenticate OAuth connections and configure your Google Sheets destination.
What TikTok APIs are used?
DataCooker enables authorized social-media reporting. TikTok account connection and public video reporting use TikTok Login Kit and Display API, subject to TikTok approval.
How is data secured?
Access tokens are stored server-side and are not exposed in the browser or Google Sheets.